Can’t get Voice Recorder to launch? The record button greys out when you click it? No sound in the recording? No matter what, it can be annoying if the recording doesn't work correctly, especially if you're in a hurry to get something done. Don’t worry too much! This article will tell you why Windows Voice Recording not working in Windows 10 and how to get it to work again.

Why Is My Voice Recorder Not Working?

Various factors can lead to the Windows Voice Recorder not working problem. Usually related to incorrect settings and systems.

❌ Incorrect microphone settings. Your microphone might not be appropriately connected; the correct microphone is not selected; the microphone is disabled; the volume is too low.

❌ App malfunction. The Voice Recorder app itself might be malfunctioning or have corrupted files.

❌ Outdated audio drive/system. Outdated or corrupted files can cause issues with recording devices.

❌ Windows update issues. Sometimes, a recent Windows update can lead to compatibility issues with certain programs.

❌ Hardware problems. There could be an issue with the physical microphone hardware.

How to Fix Windows Voice Recorder Not Working

Now let's see how we can solve this Windows 10 Voice Recorder not working problem. You can try these methods in turn until the problem is solved.

Note: Don't want to spend time fixing this problem and want to get the recording done quickly? Luckily, Voice Recorder is not the only tool that supports recording! You can go to the next section to learn other ways to record audio on Windows 10/11.

Fix 1. Reset Voice Recorder

When you find Windows Voice Recorder not working, the first thing you can do is reset the app. Follow the steps below to make it:

  • Click Start > Go to Settings > Apps > Apps & features.
  • Choose Voice Recorder > Click Advanced options.
  • Scroll down and click Reset > Click Reset again to confirm.

Reset Voice Recorder

  • Afterward, go to Microsoft Store to check if a new version is available. If so, click the Update next to Voice Recorder to install the update.

Fix 2. Reinstall Voice Recorder

Reinstalling the app is worth trying. This can fix problems caused by corrupted app files and ensure that the app has all the correct and necessary files in its proper state.

  • Go to Start > Settings > Apps > Apps & features.
  • Search for Voice Recorder.
  • Click Uninstall and confirm this action.


  • Once the uninstallation is complete, go to the Microsoft Store and get the software again.

Fix 3. Update Audio Driver

Windows Voice Recorder not working problem may be caused by outdated Audio Drive. Outdated or corrupt drivers can lead to devices malfunctioning or not being detected. If you are using an external microphone, then this is crucial.

  • Go to search bar > Search for Device Manager and open it.
  • Click Sound, video and game controllers.
  • Right-click the sound card > Choose Update Driver.
  • Choose Search automatically for updated driver software and wait for a while.

Update Audio Driver

Fix 4. Check the Microphone

Recording can only go smoothly if the microphone is set up correctly. Otherwise, you may encounter Windows Voice Recorder not working problem.

Check microphone connection:

Ensure your microphone is connected correctly. If it's a USB microphone, try a different USB port.

Set microphone as the recording device:

  • Right-click the sound icon in the taskbar.
  • Select Open Sound settings.
  • Under Input, choose your microphone from the drop-down menu.
  • After that, click Device Properties to adjust the volume.

Sound settings

Enable microphone in Privacy Settings:

  • Click Start > Go to Settings > Privacy.
  • Click Microphone under App Permissions.
  • Make sure Allow apps to access your microphone is turned on.
  • In addition, make sure you have turned on the toggle next to Voice Recorder.

Allow Access

Fix 5. Run Windows Troubleshooter

In Windows, there is a built-in program called Troubleshoot that can automatically detect and fix common problems with recording audio. It's a quick way to resolve issues without in-depth technical knowledge.

  • Click Start > Go to Settings > Update & Security.
  • Choose Troubleshoot.
  • Select Additional troubleshooters.

Additional troubleshooters

  • Choose Recording Audio and run the troubleshooter.

Run Windows Troubleshooter

  • If there is a problem, follow the instructions to fix it.

Fix 6. Update Windows OS

Updates often include patches for known bugs and compatibility issues. Ensuring your system is up-to-date can resolve conflicts or problems caused by outdated system files. Therefore, when Windows Voice Recorder not working, try updating Windows.

  • Go to Settings> Choose Update & Security.
  • Click Check for updates.
  • Choose Download and install if a new version is available.

Update Windows OS

Fix 7. Clean Boot Your Computer

Software conflicts can lead to Windows Voice Recorder not working issue. You may find you cannot launch the app or there is no response when you click the record button. In this case, you can perform a clean boot to determine which program is causing the problem.

1. Log in as an Administrator.

2. Open System Configuration. Press the Windows Key + R to open the Run dialog box > Type msconfig and press Enter.

3. Configure Selective Startup.

In the System Configuration window, click the General tab > Select Selective startup > Uncheck Load startup items. This disables startup programs.

Configure Selective Startup

4. Disable Non-Microsoft Services.

  • Go to the Services tab.
  • Check the Hide all Microsoft services checkbox at the bottom. This is crucial to ensure you don't accidentally disable essential services.
  • Click Disable all to turn off the remaining services. This disables all non-Microsoft services that could be causing conflicts.

Disable Non-Microsoft Services

5. Apply and Restart.

Click Apply and then OK > Restart your computer.

Now, you can try to open Voice Recorder to start the recording.

After finishing the troubleshooting, don’t forget to reset your computer to start normally. Here's how to do that:

  • Press Windows Key + R, then type msconfig and hit Enter.
  • On the General tab, select Normal startup.
  • Click Apply, then OK.
  • Restart your computer.

Other Ways to Record Audio on Windows 10/11

When Windows Voice Recorder not working, you can use other tools to complete the recording. Here, let me introduce you to two tools that are as easy to use as Voice Recorder.

Way 1. Use A Third-party Recorder

AWZ Screen Recorder is a professional video & audio recorder for Windows PCs. Its Noise Reduction feature can block out extraneous sounds, which ensures high quality. You can click the download button below to get the tool.

AWZ Screen Recorder
  • Complete recording in a few clicks
  • Record audio from computer & from you
  • Automatically block extraneous sounds
Free Download
Windows 11/10/8.1/7

To record the audio, go to Record Audio > choose your microphone > click REC button to start.

AWZ Screen Recorder

Way 2. Use Online Recorder

If you do not want to install any software, you can use an online recorder. Open your browser and go to > Click Settings icon to choose your microphone > Click the red Record button to start.

Online Recorder

Final Words

Hope one of these methods can help you get out of the Windows Voice Recorder not working problem. If nothing works, then you can seek support from Microsoft Support. Don’t forget that there are other tools that you can use if you urgently need to finish recording. Hope you can finish the audio recording smoothly! : )

Windows Voice Recorder Not Working FAQs

Q:The Voice Recorder app is not opening, what should I do?

Try running the Windows troubleshooter for apps, resetting the Voice Recorder app in the Windows Settings, reinstalling the app, and clean booting your computer.

Q:The Voice Recorder app keeps crashing, what should I do?

Try resetting the app through Windows Settings under Apps & Features, or reinstall the app from the Microsoft Store.

Q:Why is my recording volume very low in Windows Voice Recorder?

Increase the microphone volume in sound settings. Ensure the microphone hardware's gain is set correctly if it has such a control.



Lena has been in the editing industry for 8 years. She is familiar with a variety of products that can make things easier, such as PDF tools, video recording software, iOS location changer, etc. She enjoys sharing her knowledge with users to help them solve problems in their work and life. In her spare time, she likes to play with her cat.

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