Launched on December 13th, Instagram's new Notes feature offers a fresh way to connect with friends through short-lived messages. However, there is some negative feedback that some users cannot see on their account. Do you need help finding the Notes feature on Instagram? This guide by AWZware will explain why Notes might be missing and how to access them.

What are Instagram Notes

Similar to a Facebook status, an Instagram Notes is a short text message that appear at the top of your chat list. It is limited to 60 characters and only last for 24 hours after posting. You can include emoji, music, and even a 2-second loop video into it. You can only post one note at a time.

Currently, this feature is only available on iPhone and Android Instagram in certain regions (US, UK, Europe, Japan, etc.)

Here's how to use Notes on Instagram:

Step 1: Open Instagram and go to your direct message inbox;

Fix Instagram Notes feature not working: what are Instagram Notes 1

Step 2: Hit your profile picture and select Leave a new note;

Fix Instagram Notes feature not working: what are Instagram Notes 2

Step 3: Click Share a thought… and write a note of up to 60 characters;

Step 4: Set who can see your note and hit Share in the top right to share your new note.

While posting Instagram notes, you can set your target audience: followers you follow back, close friends, or members of a group profile. Different from posting an Instagram Story, publishing Notes keeps things private: others won't see who've viewed or replied to your notes.

AWZ Screen Recorder
  • Offering an one-stop recording service with a video editor
  • Share your videos to Instagram, YouTube, and Vimeo seamlessly
  • Capture your screen, webcam, and grab microphone audios easily
Free Download
Windows 11/10/8.1/7/XP

5 Methods to Fix Instagram Notes Feature Not Showing

There are a few reasons why you can't see Notes on Instagram. Here are some common fixes to get you connected.

Method 1: Update Your Instagram to the Latest Version

Since Instagram Notes is a new feature, updating the app to the newest version is the most likely solution.

Head to your App Store (for iPhone) or Play Store (for Android) and search for Instagram. If you can find an "Update" button next to the Instagram app, tap it to download and install the latest version.

Then, launch the Instagram app, click the messages icon, and check if you can see the Note bubble.

Method 2: Switch to a Professional Account

Another method to get notes back on Instagram is to switch to a professional account, which offers features unavailable on personal accounts.

Step 1: Tap your profile at the bottom right, click the three lines icon at the top right, and select Settings and privacy;

Fix Instagram Notes feature not working method 2-1

Step 2: Scroll down to choose Account type and tools > Switch to professional account and follow the on-screen instructions to set up your account. Then, you will get a professional dashboard on your profile page;

Fix Instagram Notes feature not working method 2-2

Step 3: Click the home icon at the bottom and tap the messages button to check if the Notes option shows up.

Method 3: Turn on Activity Status

Activity Status is a feature that lets people see when you're online or recently active. Enabling this feature can fix Instagram Notes not working in some instances.

Go to the profile page, click three-line icon, choose Settings and privacy > Messages and story replies, and turn on the Show Activity Status option.

Then, go to your Chat list and refresh that page to see whether the Notes option is showing.

Fix Instagram Notes feature not working method 3

Method 4: Reinstall the Instagram App

If you still cannot see Notes on your Instagram, try offloading and reinstalling the Instagram app. This clears the app's temporary data without deleting your account information.

To offload the Instagram app on your iPhone, open the Settings app, tap General > iPhone Storage > Instagram > Offload App, and click Reinstall App.

If you're using Android, directly uninstall and reinstall the Instagram app.

Method 5: Resort to the Help Feature

If you've tried the methods above but still can't access Notes, use the Help feature to report the issue to Instagram for further assistance.

Step 1: Go to the profile tab, tap the three-line button, and select Settings and privacy;

Step 2: Scroll down to click Help > Report a Problem > Report problem without shaking > Include and Continue;

Fix Instagram Notes feature not working method 5

Step 3: Briefly explain your problem and click Send.

Excellent Video Editing Tool: AWZ Screen Recorder

Since videos play an integral part in sharing your life on Instagram or other social media platforms, a robust video editor can be a valuable tool. AWZ Screen Recorder offers an easy way to trim videos, remove watermarks from videos, compress video files for quick transferring, eliminate noise from audio and video, and more. As a dedicated screen recorder, this program offers an alternative way to download your favorite videos easily.

Fix Instagram Notes feature not working AWZ Screen Recorder


That's all about how to fix Instagram Notes not showing. As mentioned above, this feature is only released in restricted regions. Before trying the methods in this article, please ensure that the feature has been launched in your region. If you are looking for a robust video editor, try AWZ Screen Recorder.



Demi is curious about the technology field and is always passionate to explore new things. She is now working as a copywriter for this website. Demi will introduce many useful tips to improve your workflow.

Up to 68% OFF🎁

Spring Special Offer
Capture Beautiful Moments of Spring!

AWZ Screen Recorder

Whether it's family gatherings, outdoor adventures, or creative sharing, AWZ Screen Recorder can help you capture every wonderful moment. Don't miss this opportunity to journey with spring. Take action now and let's record this warm and beautiful spring together.
Starting at
Instantly Get
Ends on March 31st.